Dota-2
Tracker for issues specific to Linux and Mac in the Reborn client. If you have a general issue or non-system-specific feature request please go to dev.dota2.com. Issues that only occur with Vulkan should be logged in the Dota-2-Vulkan tracker.
As this is a bug tracker and not a discussion forum the existence of the issue is sufficient for Valve to see it. New issues will be checked by a Valve dev and marked reviewed if they are kept. This means that Valve is aware of the issue and the issue will stay open as long as Valve believes it hasn’t been fixed. There won’t be further comments on the issue unless there are specific questions or information to convey. In particular it isn’t possible to give up-front timeframes for when things will be fixed. There is no need to post on open issues that they have not been fixed as Valve will close issues when they are expected to be fixed.
- Make sure to validate your Dota install from the Steam client (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)
- The game requires a 64-bit capable CPU and distribution
- If using nVidia proprietary drivers on Linux, please update to 340.xx or newer before filing a bug report
- If using Mesa on Linux, please update to 10.5.9 or newer before filing a bug report.
If the game fails to launch with a «missing executable» error the validation (point #1 above) should correct it.
Conduct
- Do not insult, harass, or demean anyone.
- Do not intentionally multi-post an issue.
- Do not use ALL CAPS when creating an issue report.
- Do not repeatedly update an open issue remarking that the issue persists.
Remember: Just because the issue you reported was reported here does not mean that it is an issue with Dota 2. As well, should your issue not be resolved immediately, it does not mean that a resolution is not being researched or tested. Patience is always appreciated.
Reporting Issues
- what platform this is occuring on: Linux or Mac;
- a short, descriptive title;
- a detailed description of the issue, including any output from the command line;
- steps for reproducing the issue; and
- your system information.
System information
Your system information must include:
- your Linux distro or Mac OS version
- if Linux, your Desktop/Window Manager
- if Mac, the model and revision of your hardware
- your Graphics card info (manufacturer, card version), any and all graphics driver versions
- anything else that you think may be useful (mouse/keyboard, filesystem type, etc).
Crash dumps / Failure report files
Your Steam system information may have a Failure Reports section which indicates failures that were recognized and submitted to Valve. If a failure report has a crash ID it was recorded at Valve and will be available to Valve developers. If the crash was discarded it means that other similar reports are already available. If there are no failure reports in the Steam system information then the failures are not being caught by Dota. This may indicate a system problem or a class of failure that can’t be captured. On Linux you can look in /tmp/dumps to see if there are crash dump files there. Also on Linux you can look at the tail of the dmesg output after a crash to see if Dota is mentioned. On macOS you can look at system crash information to see if there is a report of a failure.
Feature Requests
This repository is not meant for Dota 2 Reborn feature requests. There are forums dedicated to general Dota 2 discussion at http://dev.dota2.com.
Linux Specific
Some of the issue you may be experiencing are due to the various video drivers. Here is an incomplete list of places that you might be able to file bugs or get additional help:
AMD
AMD Steam Linux forum for reporting compatibility and performance issues with AMD hardware:
The AMD Open Source driver is a part of Mesa, so use the links under «Intel» to report issues with it.
Intel
Bugs and feature requests should be logged in bugzilla:
NVIDIA
NVIDIA supported drivers
Open Source NVIDIA driver (nouveau)
If you know of any other places, please let us know.
